Is anyone facing these issues with the optimized Microsoft Teams on a CITRIX environment? Is anyone facing these issues with the optimized Microsoft Teams on a VMware VDI environment?

When users are having issues, the 'about' banner still shows 'VMware Optimized'. Everything was working fine before Teams Optimization (with RTAV), however, video quality wasn't acceptable. The IT Staff haved tried over 25 different connections to reproduce the issue, logging into the same environment, user rights and on the same pool but we have not been able to face this issue once. Microsoft Teams cache is automatically deleted within their profiles during the weekends and the issue even occurs on their first login with a 'clean cache'. Once a user is faced with the issue, screen sharing functions will not work in any meeting until the user completely closes the Microsoft Teams App. These users have guest accounts to other organisations. The Microsoft Teams version on VDI was updated from 1. Step #3 : User A completely exits the Teams Application and opens it back. User D does not see the shared content. User C does not see the shared content. User B does not see the shared content. User A does not see the shared content. Step by step scenario where user A is having issues. The users that report this issue the most frequently are logging to a GPU-Enabled Desktop Pool (NVidia Grid K1). If another user shares his screen, this same user will not be able to see the shared content. If they try to share their screen, remote users will not be able to see the content. Some users are frequently having issues with incoming and outgoing screen shares. The users are remotely logging in to the VMs with updated Horizon 8.1 clients (2012) We have recently enabled Optimization on Microsoft Teams using Horizon View 8.1 (2012)

Accessing microsoft vdi on mac